Service sustainability is one of the most important factors in order to maximize the investments made in basic products serving the IT infrastructure, to obtain the highest level of efficiency and to obtain accurate reports/outputs .

A platform where service and resource measurements can be made and where the IT infrastructure or institutional service quality can be reported in the most accurate way is among the services that must be implemented as a priority.

In this step, as the Prodenso team, we provide maximum usability and operability support to our solutions that strengthen the IT infrastructure with our ITOM and ITSM maintenance/support services.

In addition, we support the rapid return on investments with our innovative consultancy service.

We provide support to our business partners through our call system, allowing instant call count and call status tracking, and reporting the work done instantly or retrospectively, allowing and facilitating service tracking.